Rok Financial's customer support team is available to answer general questions about our loan connection service, the application process, and our educational resources. For questions about a specific loan offer or account, please contact the lender directly using the contact information they provided in your loan offer.
Email responses are typically provided within 1–2 business days. For urgent matters, please call during business hours.
📍 Mailing Address
Rok Financial
4127 Commerce Ridge Drive, Suite 305
Sioux Falls, SD 57104
This is our business mailing address. Rok Financial does not accept walk-in appointments.
What We Can Help With
- ✓General questions about Rok Financial's loan connection service
- ✓Help navigating the online application
- ✓Clarification about our educational resources
- ✓Questions about our Privacy Policy or Terms of Use
- ✓Advertiser and partnership inquiries
Note: For questions about a specific loan offer, loan account, payment schedule, or lender policies, please contact the lender directly. Rok Financial is a connection service and does not have access to your loan account details after you've been connected with a lender.
Frequently Asked Questions
Before reaching out, you may find a quick answer in our FAQ page, which covers application questions, eligibility, rates, repayment, and more.